One of the reasons why this issue occurs is an outdated driver. To resolve your concern, we recommend running the Hardware and Devices troubleshooter. This troubleshooter can automatically identify and fix issues with hardware /20962.txt devices. If the issue still windows 10 mouse keyboard not working login screen free, refer to this link and follow the steps on how to Update a device driver using Windows Update.

Was this reply helpful? Yes No. Sorry this didn’t help. Thank you for the reply. We’ve already tried multiple troubleshooting logim and the same issue still persists. In this case, let’s try to troubleshoot the issue by using iwndows keyboard and mouse, connect it to all available USB port of your computer regardless if it’s desktop or laptop. Then, check if you are able to enter safe mode or run the Hardware and Devices troubleshooter.

If the issue still persist, contact the manufacturer of your Windows-based computer, there’s a possibility that it’s a hardware issues. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. When I boot workkng in Windows 10, the keyboard and mouse don’t work, and all that is displayed on the screen are background photo, time and date and the icon in the lower left showing no wireless connection.

I cannot get into safe mode. By doing a hard power off and power on and pressing F12, I run diagnostics and it passes didn’t keyboatd memory free java 32 bit for windows 10. Can’t get into Safe Mode by pressing F8 during power up.

I’m at a loss as to what to do next. This thread is locked. You can follow the windows 10 mouse keyboard not working login screen free or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. User /15308.txt Agent. Hi, One of the reasons windows 10 mouse keyboard not working login screen free this issue occurs is an outdated driver. Type Troubleshooting in the search box.

Click Troubleshootingthen select view all on the left side. Select Hardware and Devicesthen follow the steps provided in the troubleshooter.

We look forward to your response. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User’s post on February 19, In reply to JanetAKatz’s post on February 19, /19170.txt site in other languages x.

 
 

– Windows 10 mouse keyboard not working login screen free

 
What causes Keyboard not to Work at the Login screen in Windows 10? · Solution 1: Checking Keyboard and Changing Port · Solution 2: Power Cycling. I have tried the following: 1. Unplugged all USB devices except keyboard. 2. Turning off internet at the router. I have a Dell desktop, and. › fix-mouse-and-keyboard-not-working-in-windows

 

– Mouse and Keyboard Not Working in Windows 10 [SOLVED] – TechCult

 

Please help. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Just had this problem with Windows 7 and thought I would document in case it helps anyone. Keyboard and mouse worked fine pre-login screen BIOS and Safe mode selection , but neither would work when we got to the login screen safe mode included.

It was some pop-up waiting to be dismissed but could be a driver that was preventing later drivers to load. Remote Desktop Connection was lucky enough to be setup. I just logged into the broken computer through RDC, checked the device manager, and saw many yellow exclamation marks on my usb root type devices. I uninstalled each of them, re-scanned for plug and play hardware changes, then logged out of the RDC.

Everything worked again. This site in other languages x. Try not. Do or do not. There is no try. Reinstalling Windows should not count as a “solution”.

It doesn’t make a beep sound when I turn it on. I’ve had this system since December and there had been no problems until now. I think the case might be when I attach a USB mini dehumidifier to my computer to let stay power on, even when I power off my computer.

The keyboard came with the system and is wired. The mouse I bought is wireless. Yes, it worked fine before. Posted 27 July – AM.

I think the case might be when I attach a USB mini dehumidifier to my computer. This is because if you were using a wireless KB it would not be detected during the POST so you want the system to continue to skip the error and keep going to load Windows until the wireless drivers get loaded and then things will work fine but that is not your setup. Is it possible to test the keyboard on another system or do you have another keyboard you could plug in just temporarily.

If that thing is still plugged in, power off, unplug everything except the keyboard, unplug from power, remove battery, press and hold down power button for 60 seconds to drain any residual power. You will not get far until that Keyboard Error is fixed and remember that has nothing to do with Windows since Windows isn’t loaded yet.

The monitor says Acer so if the system is Acer tell us some details so we can look up ideas on the Acer support site:. I’ve tested my KB on my other computer and it works. I also tested different KB and it’s the same result. I managed to get a different reading on the black screen, but I don’t remember what I did. Posted 28 July – AM. From the screen shot in your post 4 it seems likely that you are using a desktop, it would have been helpful if you had included the make and model of your computer in your first post.

You are going to need to re-set your BIOS to defaults. First, shutdown the computer, switch off the PSU if it has a switch and remove the power cord. Hold down the ‘On’ switch for about 30 seconds, this discharges any residual voltages, then take the side off and remove the CMOS battery.

Then leave the computer for about 10 minutes – a cup of coffee or tea, a glass of beer, whatever takes your fancy. At the end of 10 minutes or so replace the CMOS battery make sure it goes back the same way round that it was , put the side back on, re-connect and turn on the PSU and see if the computer will start.

It may or it may not but as this procedure is entirely non-destructive it will do your computer no harm and the worst that can happen is that you have wasted 15 minutes or so of your time.

Posted 28 July – PM. Hi Chris Cosgrove, Thanks for helping me out with all your info! I will definitely give it a try to see if it resolves the issue. Posted 29 July – PM. Hey Chris, I just tried what you’ve said and I ended with the same result. Community Forum Software by IP. Sign In Create Account. Javascript Disabled Detected You currently have javascript disabled. Register a free account to unlock additional features at BleepingComputer. Welcome to BleepingComputer , a free community where people like yourself come together to discuss and learn how to use their computers.

Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! Please log in to reply. Posted 24 July – PM Hi, I was just wondering if anybody is able to help me with this problem.